purpose-product-plan
A three-part listening goal: why I'm listening, what I'll have afterward, how I'll listen.
voice tracking
Noting whether ideas are reported, conceded or the speaker's own view.
warrant
The assumption that connects evidence to a claim.
kairos
The right moment, and the right words for that moment.
STAR
Situation, Task, Action, Result: a structure for interview answers.
if-then plan
A goal linked to a trigger.